ADL FAQs

We customise and design wellness strategies and programmes to assist you to understand your own potential, i.e. your core strengths and weaknesses, so you can take responsibility for your own healing strategy and make better decisions in life.

If you are ready for solutions that can be implemented seamlessly into your daily schedule, contact us now.

Every report Ame writes is unique, because every person is unique and people ask very different and specific questions. There is no way a software can generate or explain a meaningful report.

Please do not see a consultation as a quick solution to your problems or expect to get clarity of mind just like that. The only thing that you should expect from a consultation is the chance to raise your self-awareness and understand why you are meant to go through some things.

The answer to what you need to do will come eventually.

Hoping to get a quick fix to your problems with a consultation is unrealistic and is an escapist attitude which you should avoid. It is normal to want to escape tough situations, but as with all things, it takes time.

Distance readings can be conducted over Zoom or WhatsApp voice calls. We will call you at the appointed time. To ensure you can hear your reading, please be in a quiet place when we call. In accordance with our policy, kindly take note that face-to-face and online sessions are strictly by appointments

If there is urgency for in-person sessions, they are strictly limited to the following: urgent healings, exorcisms for the demon-possessed, and the cleansing of haunted houses. These are eligible for a visit from Amelia, which incurs a travel allowance of SGD$55, and SGD$85 applicable for residences in Sentosa.

● Bazi chart / Energy reading (SGD$175 per hour session) : Full name; date, time and place of birth; your current resident location; and any specific questions that are on your mind at present.

● Psychic reading (SGD$175 per hour session) : No details needed.

● Energy healing (SGD$175 per hour session) : We will require a full-frontal photograph with eyes facing the camera (full-bodied is best). A description of symptoms would be appreciated if you are comfortable to share them.

● Space clearing (starting from SGD$175 per hour session): Where necessary, we require a
description of what is happening and/or being sensed in the space (sudden temperature shifts, disembodied voices, poltergeist activity, etc). Photographs of the most affected rooms would be appreciated if you are comfortable to share them

Feel free to ask as many questions as you wish during your session. You are bound only by time

Where appropriate, we will tune in to the energies around you, and your own energy field. You will receive the messages, healing, and impartation of Light that is most appropriate for your highest and greatest good at this time.

If the process of obtaining the answer to your questions is ethically questionable or incurs karmic debt, we will not do it. Neither will our Spirit team. We do not mess with Karma.

Some conditions may require a few sessions to complete the energy balancing for optimum healing and good health.

A house clearing is recommended for anyone looking to clear negative energy from their home. Additionally, it can be beneficial for people who are dealing with difficult or challenging situations in their home, such as relationship issues or financial stress.

(Please note that in accordance with Stripe payment commission policy, we can only refund 100% of your payment amount, but minus commission. A full refund will be given except the platform fee (3.4% + $0.50) which has to be absorbed by the customer. We apologise for the inconvenience and thank you for your understanding.)
We will also refuse service if parties:

● Question our policies or haggle over prices
● Disregard common courtesies, and/or attempt to breach personal boundaries of privacy and mutual respect
● Are rude, disrespectful, self-entitled, or abusive in any way. We are VERY allergic to this particular
type of bullshit – such people are banned IMMEDIATELY and PERMANENTLY
● Abdicate responsibility for their own lives and choices
● Attempt to pressurise/manipulate us into giving them the answers they want to hear
● Are drunk, high, or under the influence in any way
● Are under the age of 18 and do not have a parent or guardian present

Please note that when we refuse service on the basis of the above misconduct, NO refund will be given. Anyone who chooses to breach our policy will, quite literally, pay the price for it.

Cancellations
If you are going to be at least one hour late, or if you have to cancel, we require 24 hours’ notice.

Otherwise, your payment is forfeited – We do not issue refunds unless my Spirit team instructs us to – and we may not be able to offer you any further appointments. The non-negotiable, non-refundable cancellation fee is $100 for all services above $100, and $50 for services below $100.

(Please note that in accordance with Stripe payment commission policy, we can only refund 100% of your payment amount, but minus commission. A full refund will be given except the platform fee (3.4% + $0.50) which has to be absorbed by the customer. We apologise for the inconvenience and thank you for your understanding.)

Re-scheduling
This incurs a non-negotiable, non-refundable $100 fee. We are sure your time is precious. So is ours – and we will charge a premium for it.

No-shows
If you don’t turn up, your fee is forfeited and we may no longer offer you any more appointments

By purchasing/participating in our services and/or reading our website, blog and social media posts, you acknowledge that our services are not a substitute for professional legal, psychological, financial or healthcare advice, assistance or treatment. We will at all times give our best as a professional Spirit
practitioner. However, please remember what we said about how you co-create your future: We cannot guarantee the outcome of our services, other than to deliver the services purchased as described. All comments, reviews and recommendations on our website and social media platforms
are expressions of opinion only

Local Shipping Methods & Rates
● For all purchases above SGD$50, there will be a delivery charge of SGD$4.

International Shipping Methods & Rates
We offer different types of shipping via FedEx depending on how fast you want your deliveries to be! As shipping rates and delivery times differ for each country, please refer to the shipping section in the check-out page for more information.

We offer free international shipping for purchases above SGD$250

United States
● For all purchases, there will be a shipping fee calculated via FedEx upon checkout.

Please be aware that these fees will usually be collected by the shipping agency upon delivery. All parcels are shipped from Singapore to your address.

Please also note that we are unable to fulfil any request to declare your package for any value other than the total value paid at check out

Please refer below for estimated shipping timings:
 ● Local orders: 3-5 business days
 ● International orders: 4-7 business days

Please allow the carrier 1-2 business days to register your shipping status. If your tracking number is not working at all, please reach out to us at support@amedelumiere.com.sg and we will assist you.

Yes, our products are safe to use for all ages.